“I once described her as a Pit Bull, when it came to negotiating my renewal. She is persistent, yet extremely knowledgeable and understands all the points of leverage to negotiate for the best pricing.”

“Two weeks after my daughter was found unconscious and rushed to a hospital in California, I got a call from the hospital saying that they were not only out of network but the treatment she was receiving in their rehabilitation facility was a policy exclusion. They advised me that my daughter was too fragile to be released I need to make private payment arrangements for her to stay. That was when my CFO told me to call Dawn. I had never met Dawn, however, she went above and beyond to try to get her treatment approved. After multiple failed attempts met with the Medical Director of the Insurance company and they made a policy exception. She let us know they had approved my daughter to remain in this facility until she had made a full recovery. I didn’t know what to say as I began to thank her. I couldn’t hold back the tears and the gratitude I felt. It was not only a monumental achievement; it was monumental to my daughter’s life. You do not find someone that offers that level of service or compassion in the world today.”

“I have worked with Dawn for over 15 years, she has worked diligently to get the best possible rates for all of our benefits. She is professional, innovative and a pleasure to work with. Dawn has historically negotiated significant savings annually, therefore I have the highest level of confidence when I present to our Board of Directors for our annual budget. As a director of Human Resource for 30 years, the regulatory requirements and legislative changes have made my role increasing difficult. Therefore, I have become increasingly dependent on Dawn’s wealth of knowledge and problem solving ability to support my role. It’s a coin phrase in corporate office “Call Dawn” when anything out of the ordinary comes up.”